As businesses grow, the questions they have to answer begin to change. Early on, the challenge is usually finding opportunities. Later, the challenge becomes deciding which ones to pursue. New ideas start appearing more frequently. Customers ask for additional services. New markets look promising and sometimes partnerships become available. None of these opportunities are bad
Businesses rarely fail because they ignore problems. More often, they fail because they invest time and resources solving the wrong ones. The challenge is that the first problem we notice is not always the one preventing progress. It is usually the most visible one. Declining sales, rising costs, customer complaints, or slower growth are all
Businesses rarely intend to mistake activity for progress. Yet it happens surprisingly often. As organizations grow, they naturally introduce more initiatives and processes, which can create the impression that progress is being made. Looking across an organization, there is no shortage of movement. The difficulty is that movement and progress are not the same thing.
