Most businesses want to grow. They want more customers, larger projects and new markets. Sales teams are given targets, marketing is expected to create opportunities, and business development is expected to find new business. But sometimes the people responsible for growth spend almost as much time trying to get what they need from within the
Social media gives us numbers for almost everything. Followers, impressions, views, reactions, comments and shares are all there, making it easy to see whether something appears to be working. But what exactly are those numbers measuring? Goodhart’s Law says, “When a measure becomes a target, it ceases to be a good measure.” Social media is
Do the Numbers Still Mean What We Think They Mean? Read More »
Spend enough time on LinkedIn and you will eventually receive some version of the same message. “Just curious…” “We’re seeing companies like yours…” “Thought this might be relevant…” And, of course, the follow-up a few days later. “Just circling back…” AI didn’t create generic outreach, but it certainly made it easier to produce more of
Organizations deal with problems every day. Some are technical. Others are operational. But some have nothing to do with the work itself and everything to do with how people work together. Those conversations are often the most difficult because they involve people rather than processes. When a concern about someone’s behavior or way of working
